Terms & Conditions - Newfoundland RV Rentals | RV, Motorhome, Travel Trailer, Camper Rentals in Newfoundland, Canada

Newfoundland RV Rentals

Please make yourself familiar with our Terms & Conditions

DEPOSITS

50% of Rental Fee is due to secure booking.
Deposit is Refundable up to 30 days before first booking date (there is a $1,000 Cancellation Fee)
A valid credit card is required to cover any damages incurred to the RV/Camper

INSURANCE

Trailers
For trailers, the customer must ensure that their truck policy covers liability for towing rented trailers. (Customer is responsible for the deductible and any neglectful damage to unit)
Motorhomes
For our motorhomes the insurance fee is included in the rental price. This covers you in the event of an accident. The customer is responsible for any damages caused to units through any type of neglectful act. (Some examples of this are damaged awnings, scrapes to unit from trees etc, damaged rooftop air conditioning, driving with slide out, etc.) We will pre-authorize your credit card for $3,500.00 at the outset of your journey as a security deposit.

CUSTOMER CONTRACT

Please take the time to read our customer contract attached to our website. Our rental fee includes full tank of propane, bedding, towels, facecloths, dishcloths, dishes, utensils, pots, pans, coffee pot, broom, 4 camping chairs etc.
View Contract Here

PAYMENT DETAILS

If you make payment by credit card, please note your bank statement will show a charge from NL Hospitality Group, NOT Newfoundland RV Rentals.

Payment Instructions

To make a credit card payment over the phone, please call Glenn at 1 (709) 699-0955. (3% surcharge will apply)
E-Transfer – Email transfer to NewfoundInnOffice@gmail.com

PICK UP DETAILS

Pick up time is between 3pm – 5pm
Drop off time is 11 am. (We try to be very flexible with these times depending on availability for our next client)

Pick Up and Drop Off Location is at 19 Myers Ave, Clarenville (unless you paid for a delivery service for a different location)

UNIT SIDE-NOTES

While we understand that total cleaning of the RV is sometimes difficult, we do expect it returned neat and tidy with the tanks dumped. (If dumping isn’t possible don’t worry we can look after it)
Please note that it is your responsibility to take notes and video of the condition of the unit prior to your departure to document it’s condition.
Roadside Assistance – we have contacts throughout Newfoundland that have served our customers well over the years. In the unlikely event of a breakdown we will do everything in our power to have you up and running as quickly as possible. It is advisable to have your own roadside assistance if possible in the event of flat tires, lock outs or running out of fuel.

MOTOR HOMES

We want you to enjoy an uninterrupted vacation, but sometimes breakdowns can happen. Newfoundland RV Rentals will do our best to minimize any issues. If a significant interruption occurs, we will refund the unused part of your rental fee.

Please remember that these RV units should not be off the grid for more than 48 hours. They need to be plugged in and charged. A 12V or 30-amp power source is sufficient for charging. If you are staying in a park, you must be plugged into a 30-amp outlet to ensure the RV gets the full functions working properly